Pro+ free trial
Eligible new subscribers can start Pro+ for 60/month after the trial unless cancelled before it ends. A workspace can redeem one trial; previous trial redemptions cannot be reused. Annual subscriptions and existing paid subscriptions keep their normal pricing. The trial includes the Pro+ model allowance; automatic top-up remains off during the trial. The plan chooser uses separate Monthly and Annually buttons and closes with × in the screen’s top-right corner.Buy credits
Choose Buy credits in Billing or Add credits in the sidebar. Select a preset amount or enter a whole dollar amount of at least $20. Credits are a dollar balance for model usage; Reason models do not receive a separate usage multiplier. Purchased credits are available alongside your included plan usage. While subscription checkout opens, a centered “Upgrading your plan” status appears. The shimmer respects reduced-motion settings. Checkout displays the amount due before payment. Eligible saved cards, Link, and express wallets appear through Stripe. Availability depends on your browser, device, and saved payment information. New cards use Stripe’s country and postal-code collection without a separate name or street-address form. Changing the credit amount updates the total without clearing your payment fields.Automatic top-up
Eligible paid subscriptions can turn on Automatic top-up to buy credits when the available balance reaches $5. Use Configure to set the purchase amount and spending cap. Enabling automatic top-up during a credit purchase preserves your existing spending cap. You can turn it off in Billing at any time. Automatic top-up is separate from buying credits once. A declined purchase does not add credits; update your payment method before retrying. Automatic top-ups trigger when the workspace’s available balance reaches 100 in credits charges $90. One-time credit purchases retain their displayed price. The monthly auto-reload cap counts the amount charged, and credits are shared by workspace members. Failed payments or a reached spending cap can still prevent a reload. The $0 Pro+ trial appears first on mobile for eligible new subscribers. Checkout supports Apple Pay on compatible devices and browsers, alongside card entry. Mobile checkout also shows Link as an express payment option when available. Wallet availability depends on Stripe and the device.Payment methods
The Payment methods section lets you add multiple cards, select the default, and remove an unused card. Stripe securely collects and stores payment details. Use Manage subscription for subscription cancellation and other available Stripe billing actions. Billing cards, payment methods, and usage history follow the unified single-container layout.Starting work
An active paid plan or valid trial is required to send task messages, including the first message. If your workspace has no eligible plan, sending opens the plan selector and preserves your draft. Pro+ is highlighted as the most popular plan; the selected billing cycle has a subtle highlight.Usage history
Settings → History → Model usage shows the recorded model ID and token count. Included means the plan allowance funded the usage. Credits means it used purchased credits; manual purchases and automatic top-ups replenish the same balance. Included + credits means usage drew from both. Older records that did not preserve their funding source show Unavailable instead of inferring it from your current plan.Billing emails
Plan activation, cancellation, payment updates, and trial reminders use the Reason brand. Older plan names beginning with Ara appear as Reason Machines in these emails; your plan and billing account stay the same.Public pricing preview
The public/pricing page uses the same plan chooser as the app, with monthly
and annual billing. Eligible accounts can start a seven-day Pro+ trial at 60 per month. Trial eligibility is confirmed after sign-in. Choosing a
plan on the public page takes you through sign-in before checkout.